The Original Coffee Paint
SHIPPING & RETURN POLICIES
PLEASE SCROLL DOWN FOR
MERCH & DIGI DOWNLOAD POLICIES
Merch
COFFEE PAINT POLICY
**Please note TOCP is frequently used as an acronym for The Original Coffee Paint.
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Our goal is to offer you a natural art product experience and help charitable organizations through annual contributions from our TOCP sales. If by chance you are not happy with your TOCP purchase please read our return policy below.
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SHIPPING:
Shipments generally arrive in 5-10 business days. times may vary depending on destination and delivery service.
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SHIPPING OUTSIDE THE US:
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WE ARE ONLY ABLE TO SHIP TO THE US & CANADA AT THIS TIME.-
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Feel free to join our email list on our 'Knock-Knock' page so we can keep you posted with updates.
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ORDER PROCESSING:
Orders will be packaged for shipping within 2 - 3 business days. Please note product may settle slightly during shipping. Contact us immediately if your package arrives damaged, or if it fails to reach you within 2 weeks.
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RETURN POLICY:
We will gladly accept your return as long as the SAFETY SEAL tab on the side of the jar has not been broken, peeled or manipulated.
The customer is responsible for return shipping charges which are NOT REFUNDABLE. Product(s) must be returned using the same shipping method as originally shipped with the original packaging, tracking and insurance.
Returns must be received by us within 2 weeks of the day it was received by the customer.
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Refunds are issued using the same payment method at purchase, and processed when the criteria listed above is met.
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RETURN COFFEE PAINT TO: TOCP
PO BOX 630
MT. JACKSON, VA 22842
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EMAIL us with questions: TOCP99@gmail.com
See our 'Lovin' Life' page to learn more about our charitable contributions.
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In our quest to offer a convenient, natural option for creatives, your happiness is just as important to us as the quality of The Original Coffee Paint! Please feel free to contact us with any questions or comments you may have.
THANK YOU FOR YOUR SUPPORT and helping us to make the world a better place!
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Merch
DIGITAL DOWNLOAD POLICY
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** Digital Downloads are available world-wide**
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Purchaser is responsible for any fees imposed from the Country of Origin where a download is purchased and printed.
Digital Downloads (aka: Digi Downs) are available for purchase
worldwide for self printing via personal printer and delivered
through the internet to your email inbox.
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You are purchasing a link to digital download image/s to print from your personal printer.
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Shortly after checkout an image link will be emailed to you to open & print. Please note we are unable to re-send links. All images are in monochromatic coffee shades (unless noted).
Measurements are in INCHES. Images sold in US currency.
PLEASE DOUBLE CHECK THE EMAIL ADDRESS YOU GIVE US as we CAN NOT OFFER
REFUNDS, RETURNS or RE-SENDS for downloads.
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The download/s you are purchasing are for personal use. Please contact us for commercial use and/or bulk discounts.
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Remember to check your 'junk / spam' folder in your email if it does not appear in your 'inbox'.
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Merch
PHYSICAL MERCHANDISE RETURN POLICY
Please note: Delivery times may vary depending on your location and delivery service.
Please DOUBLE CHECK your order for sizes, colors and quantities.
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Refunds are accepted for DAMAGED products ONLY. Photos must be submitted of damaged packaging and/or product. Damaged product MUST BE RECEIVED BY US WITHIN 2 WEEKS of the date the customer received their order. Items must be returned TO the original 'Shipped FROM" address along with original packaging. Purchaser must pay for return shipping using the same shipping service originally used to send it to you.
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Return shipping charges are NOT refundable.
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We apologize for any inconvenience as we do our best to offer you the best quality and shipping at the lowest possible prices.
THANK YOU FOR YOUR SUPPORT!
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Updated 2023
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